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5 Key Thoughts for Performance Improvement

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Dana Dunn, RN, BSN, an ambulatory care surveyor for The Joint Commission, has shared five vital considerations for successful performance improvement on the organization's blog, Ambulatory Buzz.

The five keys to creating successful performance improvement programs according to Ms. Dunn's blog post include:

1. Data knows best. When in doubt, consult the data.

2. Proper planning prevents poor performance. Planning for short- and long-term goals is essential to excellence.

3. Don't be a dinosaur. Organizations must be innovative and able to change quickly, if necessary.

4. Communicate, communicate, communicate. Without excellent communication, improvement efforts will inevitably break down.

5. Invest upfront. Leaders must put resources, including planning, information access and education, into their centers and staff to get a return.

More Articles on Accreditation:
CMS Reporting: How Has it Changed Quality Data Collection?
The Surgery Center Accreditation Checklist: Most Commonly Overlooked Survey Items
What Are the Biggest Barriers to Staff Influenza Vaccination?

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