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4 “W” guide to credentialing

The Joint Commission provides a brief guide for improving rates of credentialing compliance. Here are the who, what, when and where of credentialing compliance:

Who: Licensed independent practitioners providing care and services without direct supervision by superiors or the organization. This definition, and personnel to whom it applies, varies by state.

What: “The process of obtaining, verifying and assessing the qualifications of a practitioner to provide care or services in or for a healthcare organization.” Credentials themselves are documents showing expertise, training and the like, obtained from a primary source and kept on file in your organization.

When: Credentialing and privileging occurs upon hire and every two years (three years in Illinois).

Where: Privileges are specific to the locations of practice. While a practitioner may have privileges at one healthcare organization, these do not transfer to another organization, due to potential differences in environment, resources and equipment.

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